New to Digme?
Digme Fitness classes could not be simpler. Whether it’s towels, toiletries or cycling shoes, we’ve got you covered. For your first ride, we recommend turning up 10 minutes early so we can show you around and run through how to set up your bike.
What should I wear?
We stock a range of cycling-specific clothing and Boom Boom Athletica apparel but any form of workout gear is fine, although loose or flared trousers are not recommended. Never underestimate the comfort of padded shorts either!
What about shoes?
We provide complimentary cleated road bike shoes for everyone. These connect you to the bike, activating your hamstrings and glute muscles, producing more force and power (trust us, that’s a good thing), resulting in lean, toned legs.
Available from Reception when you check in for your class, they’ll be freshly cleaned and sized according to the information you give us when registering your account. Once you’ve tried them for size, all we ask is that you next put them on when at your bike in the studio.
Simply throw them in the Shoe Bin at the end of the class and we’ll do the rest.
Feel free to bring your own as long as they’re Look Keo compatible.
Do you provide towels?
Yes, we'll give you a large fluffy towel if you want to shower after a class, and we also supply Scrummi bio-degradable hair towels free of charge.
A workout towel will be waiting for you on your bike at the start of each class.
Do you have changing rooms?
Yes. After your class, you can freshen up in one of the luxurious self-contained shower cabins, where you can shower in privacy using our exclusive Cowshed products.
We also have super-powerful Dyson hairdryers and the latest GHD straighteners, as well as PIN coded lockers to keep your things safe.
What's the difference between Ride, Beat and Performance?
RIDE is our awesome indoor cycling concept which is a mix of great playlists and nightclub-esque lighting with a sprinkling of data to allow you to track your progress.
BEAT is all about the music. Forget the stats, just lose yourself in the beat and ride to the rhythm.
PERFORMANCE as the name might suggest is more of a technical class which will give you some serious fitness gains. The great music and lighting still feature, but you'll pay attention to the data and specific goals to help you improve your endurance.
Do you sell food and drink?
Staying hydrated is essential for performance so we provide water for you to fill up your bottle, or you can purchase some from Reception. We also sell a range of refuelling options, from protein shakes and protein balls to light meals provided by Nourish Kitchen. We use Innermost protein powder, which is full of amazing, nutritious ingredients.
Why do I need to select a primary studio?
We have tiered pricing to reflect our different locations, so we ask people to choose their main location.
If you buy credits for a lower tier studio, you can still use them in a higher tier studio up to three times a month. For example, if Oxford is your primary studio and you buy credits for there, you can use them in a London studio a maximum of three times in any one month period.
We politely ask that people don't buy promotional credits for one studio (for example, a pre-launch offer) and then request to switch their primary studio to another which is not running a promotion.
What's the cancellation policy?
Digme has a 12-hour cancellation policy. All credits will be refunded as long as you cancel any time up to 12 hours before your class starts. Unfortunately any cancellation within 12 hours cannot be refunded.
When should I arrive for a class?
If it's your first time, we recommend arriving about 15 minutes before the start of your class so we can help you get set up. If you have been before, aim to arrive at least five minutes before. People entering the studio after a class has started is disruptive, so we can't guarantee that you'll be allowed in if you turn up late.
Is the studio available for private hire?
Whether it’s a team-building event, corporate entertainment, sports club testing sessions or pre-wedding party, our studio is perfect for a private ride.
For more information, contact: